Error while installing microsoft vc 90 merge modules

We have an installer which fails on one particular customer computer, which
appears to occur during running a custom action found in one of Microsoft vc
90 run-time library merge modules (we install the following vc 90 merge
modules:
microsoft_vc90_crt_x86.msm, policy_9_0_Microsoft_VC90_CRT_x86.msm,
microsoft_vc90_mfc_x86.msm, & policy_9_0_Microsoft_VC90_MFC_x86.msm).

Here is a chunk of the verbose Log leading to the first Return Value 3.
Does anyone have any suggestions on how to track this down further from here?

-----------start of log excerpt --------------
....
MSI (s) (2C:88) [13:02:29:500]: Doing action: InstallInitialize
MSI (s) (2C:88) [13:02:29:500]: Note: 1: 2205 2: 3: ActionText
Action 13:02:29: InstallInitialize.
Action start 13:02:29: InstallInitialize.
MSI (s) (2C:88) [13:02:29:500]: Machine policy value 'AlwaysInstallElevated'
is 0
MSI (s) (2C:88) [13:02:29:500]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (2C:88) [13:02:29:500]: BeginTransaction: Locking Server
MSI (s) (2C:88) [13:02:29:500]: Machine policy value
'LimitSystemRestoreCheckpointing' is 0
MSI (s) (2C:88) [13:02:29:500]: Note: 1: 1715 2: CCU 2.4.2
MSI (s) (2C:88) [13:02:29:500]: Note: 1: 2205 2: 3: Error
MSI (s) (2C:88) [13:02:29:500]: Note: 1: 2228 2: 3: Error 4: SELECT
`Message` FROM `Error` WHERE `Error` = 1715
MSI (s) (2C:88) [13:02:29:500]: Calling SRSetRestorePoint API.
dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription:
"Installed CCU 2.4.2".
MSI (s) (2C:88) [13:02:33:593]: The call to SRSetRestorePoint API succeeded.
Returned status: 0, llSequenceNumber: 904.
MSI (s) (2C:88) [13:02:33:593]: Server not locked: locking for product
{E67C9725-A794-4BD2-B0EA-986AC036158B}
Action ended 13:02:33: InstallInitialize. Return value 1.
MSI (s) (2C:88) [13:02:33:640]: Doing action: SxsInstallCA
MSI (s) (2C:88) [13:02:33:640]: Note: 1: 2205 2: 3: ActionText
Action 13:02:33: SxsInstallCA.
Action start 13:02:33: SxsInstallCA.
MSI (s) (2C:88) [13:02:33:640]: Creating MSIHANDLE (14) of type 790542 for
thread 3720
MSI (s) (2C:40) [13:02:33:640]: Invoking remote custom action. DLL:
C:\WINDOWS\Installer\MSI1C.tmp, Entrypoint: CustomAction_SxsMsmInstall
MSI (s) (2C:40) [13:02:33:671]: Closing MSIHANDLE (14) of type 790542 for
thread 3720
Action ended 13:02:33: SxsInstallCA. Return value 3.
-----------end of log excerpt --------------

It turns out that this particular .MSI file on the end users computer was in
fact corrupted right at the end of the file (it was too short by 6k ...). It
must have been damaged during a download.



"EdG" wrote:

> We have an installer which fails on one particular customer computer, which
> appears to occur during running a custom action found in one of Microsoft vc
> 90 run-time library merge modules (we install the following vc 90 merge
> modules:
> microsoft_vc90_crt_x86.msm, policy_9_0_Microsoft_VC90_CRT_x86.msm,
> microsoft_vc90_mfc_x86.msm, & policy_9_0_Microsoft_VC90_MFC_x86.msm).
>
> Here is a chunk of the verbose Log leading to the first Return Value 3.
> Does anyone have any suggestions on how to track this down further from here?
>
....