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Old 05-14-2009, 08:02 AM   #1 (permalink)
Onur
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Default office 2007 installation hangs

Hi,

I am trying to install to install office 2007 via sccm 2007, everything
seems fine on sccm side, on the other hand on the client side i see the
advertised programs and office 2007 starts intalling..i have checked the
task manager on the client side and i see setup.exe for office 2007.

However this installation never finished, setup.exe seems running but cannot
finish installation.

Could you pls let me know where can i check the status of installation ?
What can be done to fix my problem

Thanks

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Old 05-14-2009, 08:02 AM   #2 (permalink)
Tom Watson
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Default RE: office 2007 installation hangs

Have you set the program to run "Hidden"? Try changing it to "Normal". This
will let you see the actual installation program running. It may be hitting
a point where user interaction is required.

Regards,
Tom Watson

"Onur" wrote:

> Hi,
>
> I am trying to install to install office 2007 via sccm 2007, everything
> seems fine on sccm side, on the other hand on the client side i see the
> advertised programs and office 2007 starts intalling..i have checked the
> task manager on the client side and i see setup.exe for office 2007.
>
> However this installation never finished, setup.exe seems running but cannot
> finish installation.
>
> Could you pls let me know where can i check the status of installation ?
> What can be done to fix my problem
>
> Thanks
>

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Old 05-14-2009, 08:02 AM   #3 (permalink)
Onur
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Posts: n/a
Default Re: office 2007 installation hangs

i have tried, i have also selected "maximized" mode but still the same.


"Tom Watson" <TomWatson@discussions.microsoft.com> wrote in message
newsD73891B-41CA-4DBE-89E4-92D8D05F6FBA@microsoft.com...
> Have you set the program to run "Hidden"? Try changing it to "Normal".
> This
> will let you see the actual installation program running. It may be
> hitting
> a point where user interaction is required.
>
> Regards,
> Tom Watson
>
> "Onur" wrote:
>
>> Hi,
>>
>> I am trying to install to install office 2007 via sccm 2007, everything
>> seems fine on sccm side, on the other hand on the client side i see the
>> advertised programs and office 2007 starts intalling..i have checked the
>> task manager on the client side and i see setup.exe for office 2007.
>>
>> However this installation never finished, setup.exe seems running but
>> cannot
>> finish installation.
>>
>> Could you pls let me know where can i check the status of installation ?
>> What can be done to fix my problem
>>
>> Thanks
>>


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Old 05-16-2009, 08:02 AM   #4 (permalink)
Tom Watson
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Posts: n/a
Default Re: office 2007 installation hangs

Ok. Can you let us know the command line you used in the Program?

Regards,
Tom Watson

"Onur" wrote:

> i have tried, i have also selected "maximized" mode but still the same.
>
>
> "Tom Watson" <TomWatson@discussions.microsoft.com> wrote in message
> newsD73891B-41CA-4DBE-89E4-92D8D05F6FBA@microsoft.com...
> > Have you set the program to run "Hidden"? Try changing it to "Normal".
> > This
> > will let you see the actual installation program running. It may be
> > hitting
> > a point where user interaction is required.
> >
> > Regards,
> > Tom Watson
> >
> > "Onur" wrote:
> >
> >> Hi,
> >>
> >> I am trying to install to install office 2007 via sccm 2007, everything
> >> seems fine on sccm side, on the other hand on the client side i see the
> >> advertised programs and office 2007 starts intalling..i have checked the
> >> task manager on the client side and i see setup.exe for office 2007.
> >>
> >> However this installation never finished, setup.exe seems running but
> >> cannot
> >> finish installation.
> >>
> >> Could you pls let me know where can i check the status of installation ?
> >> What can be done to fix my problem
> >>
> >> Thanks
> >>

>

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Old 05-16-2009, 08:02 AM   #5 (permalink)
john.sills@pgnmail.com
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Posts: n/a
Default Re: office 2007 installation hangs

On May 12, 8:48*am, "Onur" <onur.ayyil...@mavi.com> wrote:
> i have tried, i have also selected "maximized" mode but still the same.
>
> "Tom Watson" <TomWat...@discussions.microsoft.com> wrote in message
>
> newsD73891B-41CA-4DBE-89E4-92D8D05F6FBA@microsoft.com...
>
>
>
> > Have you set the program to run "Hidden"? *Try changing it to "Normal".
> > This
> > will let you see the actual installation program running. *It may be
> > hitting
> > a point where user interaction is required.

>
> > Regards,
> > Tom Watson

>
> > "Onur" wrote:

>
> >> Hi,

>
> >> I am trying to install to install office 2007 via sccm 2007, everything
> >> seems fine on sccm side, on the other hand on the client side i see the
> >> advertised programs and office 2007 starts intalling..i have checked the
> >> task manager on the client side and i see setup.exe for office 2007.

>
> >> However this installation never finished, setup.exe seems running but
> >> cannot
> >> finish installation.

>
> >> Could you pls let me know where can i check the status of installation?
> >> What can be done to fix my problem

>
> >> Thanks- Hide quoted text -

>
> - Show quoted text -


Onur,
Look in c:\windows\temp and see if your are getting a log file...I
think it's something like "setup0001" , I don't recall exactly. Review
it with trace32.exe from the sms/sccm toolkit,
it may tell you what is hanging the installation.
Regards,
John Sills
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